Suzhou FUJIMSE Elevator Co., Ltd. is an Elevator division of Fuji Moving Systems & Engineering (Huai’an) Co., Ltd.
The invention of elevators opened a three-dimensional living space for human being. Elevators have become an essential means of transport and have been an integral part of residences and skyscrapers, business premises, and public transport systems. It is the ingenious and diligent work of many elevator professionals that enables passengers to enjoy the convenience and comfort elevators bring to them.
In the year 2017, FUJIMSE entered the elevator industry through producing the complete elevators and escalators and later on introduces advance home elevator system with low overhead and pit depth. From then on, it has forged ahead for over many years and always practices the corporate philosophies of customer focus, efficient execution, continuous improvement, and win-win cooperation to gradually evolve into one of global leaders in the elevator industry.
A strong R & D capacity is indispensable to the production of premium products. The R & D team of FUJIMSE has been dedicating their expertise to the technological development and growth of the elevator industry. On the strength of an elite team, outstanding R & D strength and advantageous platforms, FUJIMSE has worked tirelessly, has overcome numerous difficulties, and has made breakthroughs in the R & D of the core technologies of elevators & escalators.
To fully promote the development of intelligent manufacturing, FUJIMSE worked out and implemented an overall plan for the “Intelligent Manufacturing” development strategy. It has introduced a large number of technical and intelligent pieces of equipment, has practiced standardized operations and lean production, and has formed a cross-region, interactive, intelligent production and marketing pattern that integrates the Suzhou-based headquarters and plant. Driven by stable production capacity and large scale, FUJIMSE has made a big stride forward in respect of manufacturing capacity, technical strength and product quality, etc.
Bearing in mind that great attention to details is indispensable to superior service, FUJIMSE has always put customer needs first, has given full play to the potentials and creativity of its employees, and has paid unfaltering attention to every service detail.
To go deeper into customers’ needs and to provide more considerate service accordingly, FUJIMSE set up a customer service training center. Adopting regional management, regular visits and other methods, it guides customers in installation, debugging and usage of its products. FUJIMSE has developed a new customer service model that is characterized by “clear division of labor, coordination, rapid response and continuous improvement”. It has also gained praise and trust from the domestic and foreign customers.